Built for HVAC & Plumbing

A Burst Pipe at 2am
Shouldn't Go to Voicemail

Your AI receptionist answers calls — emergencies, service requests, scheduling — 24/7/365. Your techs stay on the job while callhand captures the details and makes genuine emergencies stand out.

No credit card required · Set up in about 10 minutes

Emergency Call — 2:14 AM

"My basement is flooding! Water is coming up through the drain!"
"I understand this is urgent, Maria. I'm flagging the flooding and forwarding this to the emergency number now."
Emergency phrase flagged · forwarded to the owner

Service Request — 11:32 AM

"My AC isn't blowing cold air. Can someone come take a look?"
"I can get a technician out to you. I have openings tomorrow at 9am or 1pm."
Appointment request captured in the call summary

The cost of missed calls

Every Missed Call Is a Lost Job

28%

of inbound calls go unanswered on average

A broad benchmark—not a promise about your business.

High-value

service calls often arrive unexpectedly

Emergency work should not disappear into voicemail.

After hours

customers still call

Evenings, weekends, and holidays.

One more hire

means more than salary

Coverage, training, sick days, and turnover all vary.

Source: CallRail reports 28% of inbound calls go unanswered on average.

Built for the Trades

Not a Generic Answering Service

Our AI understands HVAC and plumbing. It knows the difference between routine maintenance and a gas leak.

Emergency Keyword Handling

You configure the phrases that flag a genuine emergency and can choose emergency forward after hours.

Appointment Request Capture

Captures the requested service, address, callback number, and preferred time for your team.

Call Summaries

Every call is summarized in your dashboard, with the full transcript available.

24/7 After-Hours Coverage

Nights, weekends, holidays — the AI is always on. No overtime.

Service Area Screening

Automatically confirms the caller is in your service area before booking.

Job Detail Capture

Repair, maintenance, or installation details are captured clearly in the call summary.

The Math

Compare Coverage Clearly

Human Receptionist

AI Receptionist

Monthly basis

Varies by shifts and coverage

Core: $149 · 500 minutes

Available hours

Scheduled shifts

24/7/365

Concurrent demand

One staff member per call

Multiple calls

Time off

Requires coverage

Always available

Setup

Hiring and training vary

About 10 minutes

Holidays

Staffing varies

Included

Call record

Manual notes

Summary in dashboard

Core includes 500 talk minutes. Staffing cost and coverage vary, so the two columns are not presented as equivalent amounts of labor.

Hear it for yourself

Call Our AI Right Now

Ready to Never Miss
an Emergency Call?

Built for owner-operators who need routine calls handled and real emergencies to stand out.