Pricing
Calls never stop.
We never charge you without asking.
That's the whole billing policy. Running out of minutes never sends a caller to voicemail, and there is no automatic overage billing — ever. Your plan and top-up balances stay separate, and extra minutes only exist if you buy them on purpose.
Core
The real entry plan. Everything included — nothing paywalled.
then $149/mo · 500 minutes included
Start Free Trial- 24/7 answering, nights, weekends, holidays
- Appointment-request capture
- Call transfers to your team
- Emergency keyword flagging included
- Call summaries in your dashboard
- Plan and top-up balances shown separately
Pro
More included capacity for busy service businesses.
then $349/mo · 1,200 minutes included
Start Free Trial- Everything in Core
- Higher monthly call capacity
- Emergency keyword flagging
- After-hours behavior controls
- Custom greetings and instructions
- Top-up minutes never auto-charged
Multi
Our highest included allowance for high-volume operations.
then $699/mo · 2,000 minutes included
Start Free Trial- Everything in Pro
- Highest monthly call capacity
- Emergency keyword flagging
- After-hours behavior controls
- Custom greetings and instructions
Seasonal business? Existing customers can pause on Standby for $29/mo and keep their number, scripts, and setup ready for next season.
All plans are month to month. No contracts, no minimum terms, cancel anytime.
Need more minutes? One-time top-ups are 100 for $35, 300 for $99, or 1,000 for $300 — yours until used, never auto-charged.
The Billing Spec
What We Never Bill You For
Put our terms next to any competitor's. We'll wait.
Billing FAQ
The Questions You Should Ask Any Answering Service
What happens when I run out of minutes?
Nothing bad. Your calls keep being answered — running out of minutes never sends a caller to voicemail. Your billing page shows plan and top-up balances separately, and extra minutes are only added when you choose a one-time top-up. We never charge your card without you saying yes.
Do you charge overage fees automatically?
Never. There is no automatic overage billing at any tier. Extra minutes come from top-up blocks you buy on purpose, priced below your in-plan rate — so a busy month costs you less per minute, not more.
What counts as a minute?
Talk time on real calls. We don't bill you for spam or robocalls, hang-ups under 15 seconds, wrong numbers, ring time, or hold time. Usage rules differ between services, so compare what each plan counts as carefully as its headline price.
Do unused top-up minutes expire?
No. Top-up blocks are one-time purchases and the minutes roll over until you use them.
What is Standby, exactly?
A $29/mo hold for your slow season. Your number, greetings, scripts, and settings stay exactly where you left them, and calls still get answered against a 50-minute allowance. When the busy season hits, switch back to Core or Pro in one click. Standby lets you preserve that setup instead of cancelling and rebuilding it next season.
Can I change plans or cancel anytime?
Yes. Upgrade, downgrade, drop to Standby, or cancel whenever you like — month to month, no contracts, no 90-day minimums.
Is there a free trial?
Yes — start on Core, Pro, or Multi and try it with your real calls. If it's not for you, cancel and you owe nothing.
One Recovered 2am Call
Pays for Months
Start your free trial, forward your number, and hear the difference tonight.