The Best Case of the Year
Calls at 11pm. Once.
callhand captures after-hours intake details — matter type, jurisdiction, opposing party, conflict-check fields, deadline phrases — and flags the lead that can't wait. If you're the attorney handling urgent intake, emergency forward can route that call to you; routine requests wait for morning.
No credit card required · Covers 6pm–8am and overflow — your staff keeps the daytime
High-Value Lead — 11:04 PM
Consultation Request — 7:20 PM
The intake problem
Intake Quality Is the Real Test — Not Call Volume
Fast response
matters to a new lead
A caller who reaches voicemail may keep calling other firms.
Case values vary
by matter and jurisdiction
Use your firm's own signed-case economics, not a generic average.
Nights & weekends
are when life-changing events happen
Accidents, arrests, and disputes don't keep office hours.
Complete details
beat a name and number
Structured intake reduces the information staff must chase later.
Built for Legal Intake
Intake a Paralegal Would Sign Off On
Structured questions, complete answers, and the fields your conflict check actually needs — captured on the first call and available in its summary.
Structured Client Intake
Matter type, jurisdiction, incident date, injuries or dispute summary, how they found you — collected consistently on every call.
Conflict-Check Fields
Opposing party names and related entities captured up front, so staff have the inputs to run a check before the consultation.
Urgent-Lead Flagging
Configure the phrases that make an 11pm lead urgent. The call is flagged immediately and can use your emergency-forward setting.
Deadline Awareness
Statute-of-limitations and court-date mentions get flagged prominently in the summary, not buried in a transcript.
Consultation Request Capture
Qualified prospects can provide preferred consultation times with the case basics captured in the call summary.
Call Screening
Existing clients, opposing counsel, solicitors, and new prospects are identified in the call summary for staff review.
Data Handling, Honestly
Questions to Settle Before Sensitive Intake
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Organization-scoped access. Signed-in users see their organization's call summaries, transcripts, and recordings in the callhand dashboard.
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Retention controls are not self-service today. Do not assume a custom deletion schedule until that control is published and documented.
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Public policies are still being finalized. Review the published Privacy Policy and Terms before using callhand for sensitive matter information.
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Keep the script to intake. Configure callhand to collect facts, callback details, and consultation preferences — not to give legal advice or predict outcomes.
Skeptical of AI answering your phones? Fair. That's why callhand sells the 6pm–8am window — where the alternative is voicemail, not a person — and lets the intake transcripts make the case.
The Math
Compare Intake Coverage Clearly
Typical Answering Service
callhand
What you get from a call
Name and number
Full structured intake
Conflict-check data
Extra fee per call, if offered
Included
11pm PI lead
Message queued for Monday
Urgent phrase flagged; forward if configured
Monthly basis
Varies by service and call volume
$149 · 500 minutes included
Call record
May require staff re-entry
Summary available in callhand
Coverage
Business hours + premiums
24/7, nights and weekends included
Core includes 500 talk minutes. Answering-service pricing and case values vary, so compare the plan with your firm's actual intake volume and signed-case economics.
Stop Losing Cases
to Your Voicemail Greeting
After-hours intake, conflict-ready details, and urgent phrases flagged when they matter. Live in about 10 minutes.